STEPS is committed to protecting user privacy. We understand and appreciate that visitors and users of this website are concerned about their privacy and the security of any information that may be provided to us.

How is this website monitored?
When you look at this website, our internet service provider makes a record of your visit and logs the following information for statistical purposes only:

• the user’s server address
• the user’s top level domain name
  (for example .gov)
• the date and time of visit to the site
• the pages accessed and documents downloaded
• the previous site visited
• the type of browser used

This is a cookie-free site. No attempt is, or will be made, to identify users or their browsing activities except (in the unlikely event of an investigation) where a law enforcement agency may exercise a warrant to inspect activity logs.

E-mail and feedback information
Your name and address details will not be added to a mailing list, nor will we disclose these details outside of STEPS without your consent unless required by law. However, e-mail messages sent to this site may be monitored by our website support staff for system trouble shooting and maintenance purposes.

Although every effort will be made, STEPS does not guarantee to reply to e-mail correspondence sent to this site. Where appropriate, e-mails may be forwarded internally to relevant staff members for direct response.

How can I access information STEPS holds about me?
STEPS supports your right to see what personal information is held about you.

You can request access to information about youself. If there is something in the information that is incorrect, or which you do not agree with, you can request that it be amended.

Telephone queries should be directed to:
(07) 5458 3000

Personal information
In general, you can visit us on the internet without telling us who you are or giving us personal information. There are times when we may need information from you, for instance: to reply to a request for information.

Your choices
When we collect information from you, you may tell us that you do not want it used for further contact and we will respect your wishes.

You may also turn off cookies in your browser.

How to contact us: Email

STEPS has a policy of continual improvement. A resource such as this is always a work in progress, and as such, service providers and users are encouraged to provide information, feedback or suggestions to assist us to make this information more accurate and more accessible for all users.